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KaderkovaViktor's avatar
5 years ago

vc_runtimeMinimum_x86

I was downloaded the sims 4 on PC but it still shows me that I have to find a file vc_runtimeMinimum_x86 but i dont kow where it can be this file vc_runtimeMinimum_x86. Please help)

15 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @KaderkovaViktori  The screenshot didn't come through.  The dxdiag did, but it's missing some info because it crashed while running.  Please run a couple of basic checks on your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
    • Post the message you receive here

    Then run a new dxdiag and post the screenshot of the list of services.

  • @puzzlezaddict it showed me
    Error: 740
    Elevated permissions are required to run DISM.
    Use an elevated command prompt to complete these tasks.
    PS C:\Users\HP>
    but it ok i dont know how can i download the sims anymore it showing me the same problem but i give up with the sims, but thank you for your time maybe i will want play the sims 4 sometime but now i give up with it
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @KaderkovaViktori  The error you listed is what happens when you choose the regular version of PowerShell rather than the administrator one.  It's a common mistake and easily fixed by choosing the option with "(administrator)" in the name.

    If you'd like to try to troubleshoot this more, let me know.

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