The option was not immediately available, it appears to have become unlocked through training. One of my employees appears to be fully trained and he still won't do it. Thank you
Some things you can try.
Are you using the clinic already in Brindleton Bay or one you built or downloaded from the gallery?
Can your Sim use the machine? If nothing is blocking it then you can still move it and try again to test.
Locked doors may play a part. I have locked doors in my game to only allow certain Sims etc and then forgotten.
Is there just one employee? Either add another employee or replace the current one.
Not solved? Try repairing the game thru Origin. Instructions are in the troubleshooting link below.
If all else fails try starting a brand new save to see if the problem still exists.
Troubleshooting tips:
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199
