Forum Discussion

1001510910336's avatar
11 years ago

walls and floors black

how can i fix my walls and floors if they are completely black and when i try to change them to a lighter color they wont change it will remain black

7 Replies

  • Are you using custom content or mods in your game ?

    If so, try if the issue persists if you remove them.

  • I Tried that also; I also tried repairing the game and changing from full-screen to window mode. ANY tips????

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Try right clicking on the game in Origin and hit repair game

    If that doesn't help, could you please post a picture of what you're seeing ?

  • Bloodrose3's avatar
    Bloodrose3
    Seasoned Newcomer
    8 years ago

    this is happening to me also

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @Bloodrose3

    Are you using any mods or cc in your game? Try to remove them and see if the game works better.
    For example, move the mods folder from C:\Users\Username\Documents\Electronic Arts\The Sims 4 to your Desktop and start the game.

    Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.

  • I was experiencing this issue and found that it occurred on lots/rooms where the auto-lights feature was activated.

    I turned off this feature and things went back to normal.
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Katchithecuteone,

    Thanks for sharing what fixed this for you!

    This thread is quite a few years old and is being locked to avoid additional necroposting, feel free to create a new thread if you're experiencing any issues. Thanks!