Thanks 🙂
I have an additional question - in what language is your game?
Hope @BryonyRae can help us because in my game there it has no bugs
No, this definitely sounds like corruption or perhaps a graphics card issue on your end @Cirisimstarsi. Which graphics card do you have and what are your in game video settings? Are you in laptop mode by any chance? Have you tried updating your graphics drivers, because out of date drivers can cause a lot of visual oddities. I would definitely look into that possibility. I know you've already been instructed on how to reset your game, but I just want to clarify - did you leave any mods/CC out of the game *throughout the reset process*? It's very important not add any CC or mods until you have tested in a clean version of the game (cache cleared and repaired, in a new save). It also might be helpful if you could post a couple of screen shots or a short video of what you're seeing in your game.
Please tag me (with @ + my name) when you respond. 🙂
Thankyou so much @BryonyRae in replying I use Nividia Geforce I use my settings sims on high I dont use laptop mode my graphics card is updated to the latest update as far as im aware before i wrote a topic I took out all my mods and cc thinking that it was one of them folders but it wasn't i have also repaired, resetted and uninstalled twice now when i resetted my game and started a new save file with no cc or mods it was still doing this this all started just before christmas and its starting to get bit worse the gameplay is fine apart from this i would be grateful any help you can give.
ive created a small video to show what happens
You can upload it to YouTube if you want and share the link over here.
@Cirisimstarsi
There have been some problems with the Nvidia Geforce Experience recently. I also have this program but after this confusion I download the drivers only directly.
Maybe try to look for the Nvidia card drivers here.
https://www.nvidia.com/Download/index.aspx?lang=en-us
Remember that after installing the driver you should always restart your computer - this is not always required but do it anyway just in case.
Enter the control panel, select the System and look for the Device Manager. There, select the "graphics cards" - the card name will be displayed - or enter the game folder and find the "configuration" text document
here is the information of my dxdiag file
You should find that this is the driver you are looking for. https://www.nvidia.co.uk/Download/driverResults.aspx/141990/en-uk
Please try to completely remove the old driver using DDU. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Then install the new driver.
Please follow the instructions on the page I linked to.
Hi there Cirisimstarsi :3
You might want to uninstall your old driver and update it through IObit Uninstaller.
https://www.iobit.com/en/advanceduninstaller.php
I've always had a clean computer whenever I've used it and it's a pretty simple program ^_^
If you need further help, let us know where you're stuck so we can assist you <3.
Hope you have a lovely day! 🐱
Hi again! :D
In this case, let's try reinstalling your NVIDIA driver through their other app Driver Booster:
→ https://www.iobit.com/en/driver-booster.php
---------
Additionally, if the above did not work, you might want to try:
> closing all the processes from Task Manager related to NVIDIA
> uninstall everything related to it
> Perform a Clean Boot (link below these steps)
> Reinstall the Nvidia drivers through the IObit Driver Booster.
→ https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
--------
Lastly, if you could please let me know when was the last time you've installed your Windows? :3
Looking forward to hearing from you! And thanks for the patience 🐱
Community Manager
