Forum Discussion
@puzzlezaddict Hi. My CPU & GPU usages are unstable during the game. Sometimes the usages are slightly lower than yours, but sometimes it goes around or even under 10%.
And the FPS for now is between 30-40, which is barely playable, even though it's still below what it should be.
@PatrickAlves301 Does it help more to take your computer offline as well? Running the EA App in offline mode may not be thorough enough.
If that doesn't make a difference, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window. And please continue to test with your computer offline. If this helps, you can selectively reenable services until you find the problem. The 50/50 method is useful here.
If the clean boot doesn't help either, please post a new dxdiag.
- 2 years ago
@puzzlezaddict Hello, mate. It's been a while, how you doing?
I tried multiple methods afterwards, including the ones you mentioned, and a couple of other ways. It all came down to nothing. Doesn't help at all. I still don't know what's going wrong.
However, the good news is, the game went suddenly well after an update took place at the beginning of 2024. FPS could usually reaches the limit I set easily. Like the problem has never happened.
So I could only assume it was a stupid bug. Now the game is running perfectly, again. But still, thank you so much for the help. It did came useful in several other games. As for The Sims 4, we just couldn't do anything with a bug, could we?
- puzzlezaddict2 years agoHero+
@PatrickAlves301 Thanks for the update. I have no idea what changed to resolve the problem, but it's better to have a fix without an explanation than an explanation without a fix.
And yes, with Sims 4, there's always something.