Forum Discussion

2 months ago

Solved

Where does my Ts4_DX9_x64 folder go?!

Im so stressed right now… before anything happened, my game wasn’t launching just a white screen which i had to use task manager to close because it wouldn’t close any other way. Checked all my mods...

puzzlezaddict
2 months ago
@JodieLarissa18 Please try one of these workarounds:

https://forums.ea.com/discussions/the-sims-4-technical-issues-pc-en/game-won%E2%80%99t-launch/4992631/replies/5000160
https://forums.ea.com/discussions/the-sims-4-technical-issues-pc-en/managed-to-fix-my-problem-where-it-crashes-during-launch-after-update/4998584

Or put the laptop into night mode before launching Sims 4.

puzzlezaddict

Hero+

2 months ago

@JodieLarissa18 I'm glad that worked, but hopefully one of the other options works too and allows you to run Sims 4 on the Nvidia graphics card. You'll get much better performance that way.

Still, it's great that you can play at all.