Forum Discussion

leadanev's avatar
9 years ago

Where should I update my drivers?

HI! So I have a problem where the sound in The Sims 4 does not work. It works in all other games,YouTube even The Sims 3. So many people said that it would be the best to update drivers. Where is the safest place to do it and which one?

Thanks a lot

2 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @leadanev  The first place to look would be the support site for your computer. The next place would be the manufacturer's support site. Audio issues are unusual and is usually a setting issue. First we need to know how your speakers are connected and the port it is connected to, to start.

  • leadanev's avatar
    leadanev
    9 years ago

    Im on my laptop and the sound works well everywhere else. I tried stteing a volume mixer and everything seems fine. In the sims 4 I have all the audio on 100%.  So I really dont know what else to check.