5 years ago
WHITE SCREEN ON WORLD MAP
Product: The Sims 4 Platform:PC Which language are you playing the game in? Español How often does the bug occur? Every time (100%) What is your current game version number? 1.63.134.1020 What e...
But is If the world have been erased, 'cause all the options in the map appear, without the world and families
@Maik4467 When you moved the Sims 4 folder, you moved your saves with it. The saves are still intact in that folder, it's just that the game can't read them. You can put them back later, once the game is working again.
Please run that dxdiag and attach it to a post. I'd like to see if there are any system issues to address.