White Screen

Unfortunately I have a sims white screen issue. I did it without mods too and the game will load then after abit my game just randomly goes white and freezes. I’ve used it with all my updated mods too to see and it’s the same result, I wonder if it’s cause of the 2 latest updates because my game was working perfectly fine before the 2 updates. 

@LostMyFudginMind  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Here is the DxDiag specs attached 

Pt 2

@LostMyFudginMind 

Please save it as text and attach that instead.

@jpkarlsenSystem info from dxdiag

System:-
Current Date/Time:Tuesday, 5
March 2024 6:42:8pm
Computer Name: DESKTOP-D86PVOA
Operating System: Windows 10 Pro 64-bit (10.0,Build 19045)
Language: English (Regional Setting:English)
System
Manufacturer: Acer
System Model: Aspire 5750G
BIOS: InsydeH2O Version V1.17
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Page file: 4778MB used, 17088MB available
DirectX Version: DirectX 12

Display:-
Name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip Type: Intel(r) HD Graphics Family
DAC Type: Internal
Device Type: Full Display Device
Approx. Total Memory: 1760MB
Display Memory (VRAM) : 128MB
Shared Memory: 1632MB
Current Display Mode: 1366 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
HDR: N/A (Not Supported)

DirectX Fatures:-
DirectDraw Acceleration: Enabled
Direct3D Acceleration: Enabled
AGP Texture Acceleration: Enabled

Drivers:-
Main Driver:
Version: 9 . 17. 10 4459
Date: 5 / 19 / 2016 11:00:00
WHQL Logo'd: Yes
Direct3D DDI : 11.1
Feature Levels: 10_1, 10_0, 9_3, 9_2, 9_1
Driver Model: WDDM 1.2


Now mind ou my game worked fine before the last 2 updates and l use a 1tb samsung interal hard drive. 

@LostMyFudginMind  Please save the entire dxdiag as a text file, as in, click "save all information."  Then attach that entire text file to a reply here.  No one can help you without this; what you've provided is only a fraction of the information in a dxdiag.

Sorry bout that! Here you go!

@LostMyFudginMind  Thanks, and the dxdiag does show one major problem: the graphics driver, or one of them anyway, is crashing.  The Intel driver is probably fine, but the Nvidia one should be updated.  This is the newest driver you can use with your 610M:

https://www.nvidia.com/Download/driverResults.aspx/132841/en-us/

Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Don't install GeForce Experience if you're given the option.  Restart your computer after installing and before trying to play.