Forum Discussion
@DojaBat929 Please clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart your computer, and repair again. Look for the content in-game, not just on your sims—if you saved with missing content, they could still be missing their hair and clothing—but in Build/Buy as well; and see whether Brindleton Bay shows up as a world to which they can travel.
If this doesn't help, try deleting the folder for Cats & Dogs from within the game's program files, then redownloading it. The folder is labeled EP04 (Cats & Dogs is the fourth expansion pack), and unless you changed the default install path in Origin, it will be here:
Program Files (x86)\Origin Games\The Sims 4
Once you've deleted the folder, clear Origin's cache, restart, and redownload it.