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Plumbobian's avatar
Plumbobian
New Rookie
3 years ago
Solved

Why are my Sims 4 packs not loading

So I tried to load into my sims 4 today, but none of my packs are loading. I've tried restarting my computer, disabling mods, repairing my game, and clearing my EA app cache, but nothing works. please help.

pc
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hi @Plumbobian,

    Are your packs showing as owned and installed in the EA app? You can check this in your game library by clicking The Sims 4 game tile and going to Manage-> Manage Add-ons.

    If your content is showing as installed and owned in the app, please follow the steps in the post here. 

2 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Plumbobian,

    Are your packs showing as owned and installed in the EA app? You can check this in your game library by clicking The Sims 4 game tile and going to Manage-> Manage Add-ons.

    If your content is showing as installed and owned in the app, please follow the steps in the post here. 

  • alexisdevo's avatar
    alexisdevo
    Seasoned Rookie
    3 years ago

    Try going to the Manage Add Ons menu and see if you own any Expansion Packs, Dude. Let me know if you've solved the problem.

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