Click on i on the base game in Origin (close the game first).
Then in the list you should find the pack to install.
More info here: http://sims4.crinrict.com/en/2015/01/free-bonus-packs/
It says that it is installed already. 😕
Then everything should be in the game.
Sigh. But still nothing shows up..
I've been using mine since last year December, but i updated my game earlier today and since then it hasn't been showing up in game even though it says it's installed. All the decorations i had up in my played households are gone. I tried restarting/ repairing my game etc but to no avail.
@Ashayaa_oxo try the search function in buy mode see if the items show up that way
i have the same issue as the other OP antonio in Origin the pack image is missing
however in game if i click on the downloadable content ingame *it shows i own the set AND the items are in game using search for example presents the holiday gifts large/small are the in miscellaneous type in tree and holiday tree shows up
edit to add the * i omitted ingame
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