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Perhaps you are not connected to the Gallery.
Try clicking on community and a pop-up will say "Connect" or something like that. Click "Connect".
Although, some people are having trouble with the Gallery as of right now, so it is unknown what is wrong with the Gallery.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,394 PostsLatest Activity: 14 hours ago
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