why is my sims4 folder is EA games folder not electronic arts

@Cosmos_M104   The game files install to default locations depending on the program you use to launch the installer. You can change the install directory to over ride the default. I install my game files to a data hard drive instead of the boot device which in my case is a ssd. The user game files for a pc are hard coded to the boot device (usually C)/users/(name of user used to log into Windows)/Documents/Electron Arts/The Sims 4. These files are not created until the game successfully starts the first time. This is hard coded into the game. This can be moved by using a Windows system tool. The game will still use that route but Windows will redirect it.You can manually tell the game installer to change the default installation directory. If you had installed the game prior to reinstall, the installer may detect the original install location and use it. Before reinstall you will need to move and/or delete the user files and use a registry cleaner. This should remove any traces of a prior install and the game installer should use the expected defaults. When The Sims 4 was released Origin was the DRM fro this game. That recently changed to the EA app. The EA app does not run under IOS (yet?). If and when EA figures this out mac users still need to use Origin. EA has pretty much stripped pc support from Origin. Steam installs the game to a different default location as you don't need the EA app to run the game under Steam but you need Steam to run the Steam version base game. To use EA DLC you have to link the Steam account to your EA account as the EA app is the DRM for the DLC. To make it easy EA offers The Sims 4 base game free to play under EA play.

@bailey_joe  Since Origin won't run anymore, you might as well uninstall it.  If the regular uninstall process doesn't work, use the method here, under "the hard way."

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

I have the oppsoite problem, my EA games app folder is empty and I don't get the number pls help

@murdocslttu  Open the EA App, select Sims 4 > Manage > View properties, and look at the install location.  That's where you'll find the game's program files.

If you're looking for the user folder, with saves, mods, etc., here's how to find it:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

Things are changing. Origin is a 32 bit app and Microsoft Windows is going to stop support for 32 bit code in the near future (or so they say). Users will HAVE to use the EA app to access there accounts. The file folder you are probably looking for is in the Windows logged in user - documents - Electronic Arts folder. This is the default place the game will create the user files upon the first time the game successfuly starts. Now here comes the problem - if you are using onedrive Windows (not the game) will move certain files in the user documents folder to the user onedrive folder to sync these files to the Microsoft cloud. Therefore the game will still write to the user documents folder but those files will be redirected to the user onedrive folder and this is where you should find the files you are looking for. I don't use onedrive as I have a NAS (network attached storage) for network file storage. The only good thing that onedrive is good for is if and when you have to do a reinstall of your Windows operating system - which hopefully you should never have to do. hth