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sofialouisem's avatar
sofialouisem
10 years ago
Solved

Window keeps popping up saying that Sims 4 won't respond

Somebody please help! I've been trying to run Sims 4 all day and it won't work.  When I click, and window pops up saying that it won't respond and to either wait or close the program.  I've done both...
pc
Phantomlover1717's avatar
Phantomlover1717
Legend
10 years ago

I think this might help:

"They have fixed the issue and that fix is available in the new Origin beta update.

To get Origin Beta, please follow these steps (credits: EA_Kristi)

  1. Go to Origin menu (top left corner of the client), Application Settings and General
  2. Tick the 'Update to the beta version when available' option
  3. Exit Origin client and restart
  4. Download and install the prompted update

I'm locking this thread since there are already enough threads on the issue. You can continue here if you have further issues: http://answers.ea.com/t5/The-Sims-4/INFO-REQUEST-Sims-4-starting-in-small-window-Not-starting/td-p/4..."

Source: http://answers.ea.com/t5/The-Sims-4/The-Sims-4-not-responding-after-origin-update/m-p/4439161#M36518

also found this:
http://answers.ea.com/t5/The-Sims-4/Sims-4-Not-responding-at-launch/m-p/3552457#M13788

sofialouisem's avatar
sofialouisem
10 years ago

Thank you, but I followed the steps and I was not prompted...I don't know if it has to do with custom content or if it is a problem with origin or with the game....I don't have a lot of custom content but do you think I should delete it?

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