Forum Discussion

6 years ago

Solved

With new 6/03/2020 Update, Gallery unable to open

So the new update is great and all, but it RUINED the Gallery, I can't open it in game, I could in the menu, but I just got a weird image and couldn't open anything, and now I can't open it anywhere....

crinrict
6 years ago
@Player_fq9q1f8b Are you guys using the UI Cheat extension mod ? IF so, there should be an update available.

puzzlezaddict

Hero+

6 years ago

@beebeethebee The Ws are usually caused by an outdated version of the UI cheats mod. Please remove or update it, and test. If it doesn't help, remove all your mods and see whether the problem is gone. If it turns out the issue was some other mod, you can add yours back in batches, testing each time; any batch that reintroduces the issue (or any other issue) needs to be split and retested until you've found the source of the problem.

If your game still freezes or crashes, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

And please let me know whether the issue looks the same as before.