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Sasha3101998's avatar
Sasha3101998
6 years ago

Wizard sims with no face! Only eyes and mouth

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? The sims4
What expansions, game packs, and stuff packs do you have installed? I have all expanisons packs, and game packs, and most of the stuff packs expect for four the tiny stuff pack, the moschino pack, fitness pack and luxury party park.
Steps: How can we find the bug ourselves? You just need to pick on wizards on create a sims.
What happens when the bug occurs? The face of the sims disappear, and just the eyes and mouth appear, but its super creepy! I do have a mods, and stuff, but this has never happened before.
What do you expect to see? I expect to see a wizard sim with a face.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

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All my mods are update and working, and I always go through my mods and cc to make sure nothing is broken, I also tried to update the game. This is so creepy! It only happens with the wizard sims!

pc

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    Hi @Sasha3101998 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @Sasha3101998

    Cien'z "no Ea lashes" mod is incompatible with spellcasters and is causing it Delete it from the mods folder and check it there is a new updated version.

    I don't work for EA

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