Won't go online in sims 4 game.

I had this problem and came here for answers and none of these worked. Eventually, I tried this and it worked so I thought I'd share. I ended up saving and closing my game and opening Origin. I opened Origin and in the top left corner it says Origin (& Friends, & Help). I clicked on Origin, under it shows options and near the bottom it says 'Go Offline', click on it. It immediately shows you above the games you own 'OFFLINE MODE You are currently offline...' and you can click on the 'Go Online' at the end of the sentence. When you choose to start your Sims 4 again it will be online and the Gallery is available! Wah-la!! Hope this helps! ALSO!! For the sake of the post I tried to not save and close my game and just minimize the game window and go offline and back on etc. and it doesn't work. You have to save and close the game to go to Origin, and then go back to your game after going off and back online. Good luck!!