Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Approved

Won't let me into household

When I go on to the Sims 4 I click on the family I want to play and select play. It then goes onto the loading page but after this it doesn't load the family, instead it loads a screen which asks me which town I want to play in. Why is this and how can I fix it?

7 Replies

  • Could you post a picture of the screen you're getting ?

    Just upload to some third party site and post the link here

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    The screen when it asks which town I want to play in?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Basically when I click on the play button on the family it goes on a screen where it tells me to chose either : willow creek, oasis springs or Mongolia promenade.

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Did you then pick the family you want to play ? Does that not work ?

  • Coffee_DarkMoods's avatar
    Coffee_DarkMoods
    Seasoned Novice
    10 years ago

    I think they're trying to say that it's stuck in an infinite loop..

    Have you tried to create a copy of the save at the main menu and see if that save loads properly?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    Yes, that's what I was trying to say. It's stuck in a loop. I talked to some game advisors and one of them told me that many people are experiencing the same problem but it should be fixed within 24 hours and if it's not I should get back in touch with them. If that doesn't work how do I make a copy of the save file?