Forum Discussion

karin947's avatar
karin947
4 years ago
Solved

Won't load household

Hi! My game is stuck on the 'diamond load' page each time I click on household load. It was fine for years this is new. Please can you assist.  I have followed every tip here to no avail: Household...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @karin947  You can try playing a different household within the same save for a few hours: save, quit, reload, and see whether your main household loads.  Use "save as" and rename the save so you don't overwrite your existing one—if this doesn't help, you can trash the new save and try something else.

    Another option is to revert to a previous version of this save.  You might lose a little progress, but hopefully not too much.

    https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

    If that doesn't help either, try evicting your main household and placing them in a different house.  Again, you can "save as" to leave the original save intact.

karin947's avatar
karin947
4 years ago

Thank you so much for the response!

OK I tried that re. Adobe and it didn't work. I had tried the clean folder yesterday that DID work - i.e. let me play new households before I loaded my ones back. 

I also just tried a different household and that does work - one that I had from before. 

So the problem is with one household (a large one with 6 cats, on the new interior designer career, maybe that's why?). This one won't load. The green diamond spinning screen doesn't freeze, i.e. the captions change like usual, it just doesn't load even after 5-10 min. 

At least I can play other households but of course would love to get that one back, so let me know if you have any ideas. Perhaps I delete the pets etc?

Thank you!

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@karin947  You can try playing a different household within the same save for a few hours: save, quit, reload, and see whether your main household loads.  Use "save as" and rename the save so you don't overwrite your existing one—if this doesn't help, you can trash the new save and try something else.

Another option is to revert to a previous version of this save.  You might lose a little progress, but hopefully not too much.

https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

If that doesn't help either, try evicting your main household and placing them in a different house.  Again, you can "save as" to leave the original save intact.

  • karin947's avatar
    karin947
    4 years ago

    Thank you again for all the help! I ended up moving them to a new house, and had a lot of fun building that and now very happy to have them living in that spot. 

    Have a beautiful week!

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