Forum Discussion

Anonymous

9 years ago

Solved

You must have The Sims 4 registered to your EA account to access online features

Hi, Today I was playing The Sims 4 and when I tried to open the "Community" tab of The Gallery a message popped up. It said "You must have The Sims 4 registered to your EA account to access online f...

SimQARobo
9 years ago
@BASS-TZAR-RUN @patzthey @Csdream02 @crinrict @nandafr @captianfabulous @notsosmallfry @vanessamarieb_13

We made a change to fix this.

Please let me know if you are still seeing issues.

EA_Mai

EA Staff

9 years ago

Hi everyone,

Thanks for reporting this issue and trying to log out/in. Let's try to find out what is going on. Could you please answer the questions by crinrict in this post? (Thanks @nandafr)

Also, @notsosmallfry remembers having changed their username and email just before the Gallery stopped working, have any of you done something similar?

Thank you,

-Mai