Forum Discussion

sofieejag's avatar
sofieejag
Seasoned Novice
5 years ago
Solved

You must have The Sims 4 registered to your EA account to access online features

I don't have the Legacy Edition it says I have the normal version on Origin. I can see all my games and everything looks normal. But when I start the game I can't use the gallery. It says I have to r...
pc
  • crinrict's avatar
    crinrict
    5 years ago

    Is anyone still having issues with this ?

    The gallery is now back online and hopefully that should also solve this message

michaela981's avatar
michaela981
5 years ago

Each time I load the game up, its disconnected from the Sims Community servers, each time I try to connect it fails to connect but doesn't give a specific reason for the failure.

This has been happening since Friday the 1st of January 2021.

* I don't use a VPN

* I've disabled Anti-Virus and Firewalls to troubleshoot.

  • ExecutiveSimmer's avatar
    ExecutiveSimmer
    5 years ago

    I have the same issue.  It's been happening for me since January 4th.  I have followed all the instructions to fix it and none have worked. I have no cc or mods.

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