Adding old Medieval Game to Origin
Hi! I don't know if I can do this, but I bought Sims Medieval when it came out, but I never (I don't think) added it to my account. I have the game disk and box and code. I was trying to put it...
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I bought my Deluxe TSM game on Origin in 2012, and still have the receipt for the Deluxe and all the codes for DLC that came with Deluxe. However a few months ago I noticed that Deluxe was grayed out when I checked my Origin account.
Okay this should be easy, I thought... I contacted customer support with the proof of my purchase, and told them to add Deluxe back to my purchases. However the CS person (and I contacted two different people a month apart) said that because of the Sunset situation, the game cannot just be added back to my Origin downloads. WHAT? It seems to have to do with the way CS has limited access to do something like return my game.
They offered me a discount code in case I wanted to buy it again. No way. I already purchased rights to use Deluxe download and the discount code was something like 10 percent discount for any game I wanted.
What the net situation is right now... although Deluxe was removed from my downloads, both TSM and P&N are both in my downloads. AND if I download the game, I do have the extras such as the new throne rooms and such. IOW, although I can't download Deluxe, I still have access to the extras I had acquired when I bought Deluxe.
But still, the Origin updates have continued to remove Sims expansions from (TS3) Simmers who bought their games directly from EA or ORIGIN years ago and registered them with Origin. They are finding they need to repurchase their games. It's criminal. It's very frustrating. You guys have my sympathy.
Okay this should be easy, I thought... I contacted customer support with the proof of my purchase, and told them to add Deluxe back to my purchases. However the CS person (and I contacted two different people a month apart) said that because of the Sunset situation, the game cannot just be added back to my Origin downloads. WHAT? It seems to have to do with the way CS has limited access to do something like return my game.
They offered me a discount code in case I wanted to buy it again. No way. I already purchased rights to use Deluxe download and the discount code was something like 10 percent discount for any game I wanted.
What the net situation is right now... although Deluxe was removed from my downloads, both TSM and P&N are both in my downloads. AND if I download the game, I do have the extras such as the new throne rooms and such. IOW, although I can't download Deluxe, I still have access to the extras I had acquired when I bought Deluxe.
But still, the Origin updates have continued to remove Sims expansions from (TS3) Simmers who bought their games directly from EA or ORIGIN years ago and registered them with Origin. They are finding they need to repurchase their games. It's criminal. It's very frustrating. You guys have my sympathy.
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