Forum Discussion

Hero+

2 years ago

Solved

[CURRENT ISSUE] - The Sims 2 Download Error in EA App

Hello everyone, If you have tried to download The Sims 2 Ultimate Collection from EA App and received an error when the download reached 14%, please click Me Too. Feel free to add any details abou...

EA_Cade
2 years ago
Hey all,

We believe this issue has been resolved, if you're still seeing this now please let me know.

Thanks!

ThiccJasmine

2 years ago

That's crazy, cuz mine has been stuck at 14% too. What the hell.

EA_Cade

The Sims Team

2 years ago

Hey all,

We've got this under investigation now, could you run an EA Error Report and paste the Report ID here as well please?

Those really help us out with our investigation.

Anzisar
2 years ago
Hello i have the same problem, and i just submitted a report aswell!
Here is the report ID:
f0b0a3a4-758d-4982-90e7-15e5b65cdc39
i also linked a photo of the error message
loadedfaith
2 years ago
779d42a5-4b00-4587-9aff-d64b36a8df38 is my Report ID, I am as well, having the same issue. I even got it when trying to "repair" the game since it wouldn't open correctly. It opened on a black screen with no way of clicking around.
- EA_Cade
  The Sims Team
  2 years ago
  Hey all,
  
  We believe this issue has been resolved, if you're still seeing this now please let me know.
  
  Thanks!
LinusTnter
2 years ago
I still have the problem, If someone can help please.