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Hi @3lackmiriam,
Can you provide a DxDiag of your PC? This will let us to know more about the issue. You can follow this instructions about how to get a DxDiag file: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hi @fons_garmo!! And thank you so much for your reply!
Here it is in the attachment.
- fons_garmo9 years agoHero (Retired)
You GPU is a GTX 1060, which is very modern and not fully supported/recognized by The Sims 2, which can only recognize hardware up to 2008.
You can try using a program called Graphic Rule Maker (you can search for it on Google), this utility can help your with compatibility issues with The Sims 2 and modern hardware. Please note that this program is not official, is not made by EA/Maxis and you should use it under your own responsability.
- 9 years ago
I already tried that program and nothing :/
- fons_garmo9 years agoHero (Retired)
In that case, please try instalaing the DirectX 2010 SDK: https://www.microsoft.com/en-us/download/details.aspx?id=8109
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