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Anonymous's avatar
Anonymous
9 years ago
Approved

HOW DO I INSTALL THE SIMS 2 SEASONS AND PETS ON MY HP LAPTOP WITH WINDOWS 10?

I have the SIMS 2 packs and I like them best. I tried to install the Seasons and Pets on my new HP LAPTOP which has windows 10.

It says the program is not supported.  

How do I install it safely? your help is greatly appreciated.

Thanks  

1 Reply

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    @Msk55DN4E If you are on Windows 10 you would need to install Sims 2 from Origin client. if you do not have the game in Origin, please contact an Advisor for assistance with this issue:

    1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
    2. Make sure you are logged in (top right corner) and select 'Help with Game'
    3. Find the affected game (if it's an account issue select Origin)
    4. Select 'Contact Us' at the bottom right on the new page
    5. Select your platform and then 'Next'
    6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

    Let us know if you run into any issues!

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