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lcinsightsie's avatar
lcinsightsie
Rising Scout
3 days ago

How do we report Bugs on The Sims & 2 Legacy Collection after 13th Feb patch?

Hi there,

I saw that The Sims and The Sims 2 Legacy got a patch 3 today on the 13th of February 2025 which introduced new "bug fixes" and better Error Reporting.

However both games are crashing for me in gameplay. Now when the game crashes and I return to the desktop there are no more log files? I see in the program files there is something called crashpad_handler.exe but it isn't doing anything? 

Crash log files are no longer being produced? If we want to report crash bugs going forward what is the way to do it?

1 Reply

  • lcinsightsie  You can still report crashes in the respective forums.  Just provide context and a dxdiag, and make sure to check back for replies, in case an EA community manager asks for more information.

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