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brunettebelle's avatar
4 years ago
Solved

How to get a new Installation code for Sims 1 Complete Collection

Hey All,

I have my old Mid-2010 Macbook Pro that used to run Sims 1 Complete Collection that I got as a gift in 2010. I do have the disk but I do not have the serial number code to install.

I cannot easily find it since I have immigrated countries since I last played but I really want to go back in time and relive the former glory of Sims 1?

Is there a way to contact EA games to get a new code?

I can see that people have posted their old serial numbers online, does that even work?

  • Hi there, @brunettebelle 

    This is something an advisor would need to look into. To get in contact with one, please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi there, @brunettebelle 

    This is something an advisor would need to look into. To get in contact with one, please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!

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