Forum Discussion

5 years ago

MySims Won't Launch (Disk)

I recently was given a friends copy of MySims. I downloaded it on my HP laptop and it will not open at all. I have tried reinstalling the game even. I can't find any answers on this forum so I hope s...

EA_Darko

Community Manager

5 years ago

Hey @geckosarefunky are you seeing an error message of any kind when you try to launch the game?

Does it launch and then crash back to the desktop or does something else happen?

It's no harm grabbing a DxDaig so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

maffecalis
2 years ago
Hey, i bought the game mysims to and it won' t open either. It gives an error that i have to download te game again and that does'nt work either. Does anyone know what to do because nothing is working..