I recently Downloaded MySims PC off of Origin. It Downloaded and installed well but when I clicked play it asked for a Serial Number. I never got one. I downloaded this game about 2 days ago and have been trying since. Please help.
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Sometimes after making a purchase from the Origin Store, you may not receive an email containing your Product Code.
Find your code with the following:- Restart your Origin Client.
- You can close your Client by clicking Origin in the menu bar and selecting Exit. Then open up the client and log-in.
- Open your My Games library and click the Refresh button.
- Right-click your game’s tile and select Show Game Details.
In the game details screen you’ll see your Product Code as well as additional information on your game.
https://help.ea.com/sg/article/how-to-find-your-origin-purchase-s-product-code
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