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CMeki's avatar
CMeki
Hero (Retired)
8 years ago

Re: the sims 2, i have all the expansion packs but it does not appear to be working

@tillyburton12

My best idea would be to contact EA support, say that you have the sims 2 and expansions and can't get it to work. Ask if they have any solution or a digital version that is compatible?
You might be able to get The Sims 2 Ultimate Collection which i have on my computer with windows 10, that works great 🙂

Do not ask for the Sims 2 UC first, ask for what I put in bold. If they don't know, say that you read about people playing the UC version and that working, and ask if you can upgrade to that in some way. 🙂

Go here to contact EA support: https://help.ea.com/en/contact-us/new/

  • In the upper right corner, choose your region. If you can't find it, choose US or UK.
  • Choose your game.
  • Choose your platform
  • Choose topic and issue to give EA details.
  • Click Select contact option, and hopefully you get in touch with someone fast!

Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100

Good Luck!

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