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Re: The Sims 2 Super Collection on MacBook with M1 chip

I have this issue too and I just updated to Big Sur 11.1. My game crashes as soon as a lot loads. Like I get a one-millisecond glance of the lot and then it crashes. I've submitted two tickets to Aspyr support and I haven't heard anything back.

I've tried changing all the camera/graphics settings, I've tried different lots, different neighborhoods, removing custom content -- nothing works. It's weird because my game definitely starts up faster, and I get to the neighborhood screen much faster, than it used to on my old MacBook. So it's not like the computer can't handle the game. It's something about loading lots (for me, anyway).

PLEASE HELP this is so devastating.

10 Replies

  • max2veg's avatar
    max2veg
    5 years ago

    @amitchell326 wrote:

    I have this issue too and I just updated to Big Sur 11.1...


    FYI the current version of BigSur is 11.0.1 on M1 / Darwin ARM64 (non-beta - the latest beta is 11.2).

    If you are on the beta branch for MacOS, I can tell you from experience that you can run into some minor to even major issues with apps and general OS functions (OS bugs - it's on beta for a reason!), so if you want to make sure stuff runs, highly advise to stay on non-beta (you can opt-out of beta but you will stay on beta until a new non-beta AKA release version is available).

    Although you could, given you have enough disk space available, or get / use an external flash-drive / stick or disk, resize / create a partition and install MacOS again, then switch that one (might need to create and use another icloud account, to separate your two installs - that's what I'd do, to be on the safe side) to the beta branch - that way, if things don't work out there, you can always boot back into your non-beta version of MacOS.

    I hope my input helps!

  • I am not on beta. I updated to Big Sur 11.1 through the regular Software Update option. 11.1 was released earlier this week.

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    5 years ago

    Ok, first of all the Mac Version of Sims 2 Super Collection is maintained and updated by Aspyr. While EA/Maxis originally published the game, the game was ported to the Mac OS by Aspyr who has kindly updated the game to 64 bit to allow the game to run on Sierra and going forward. 

    If you are having issues with the game running and are running Big Sur (which to my knowledge is still in a beta phase), you may want to roll back to Sierra. If you have a newer Mac with the M1 chip and running Sierra and are still having issues, please contact Aspyr to report exactly what your game is doing. 

  • amitchell326's avatar
    amitchell326
    5 years ago

    Big Sur is not in beta. Big Sur was released over a month ago, and the update to 11.1 was released earlier this week. OS Sierra was released in 2016. I've reached out to Aspyr but haven't heard anything back, so I thought I would check with the community here to see if there was a solution.

  • ZizzyLizzy89's avatar
    ZizzyLizzy89
    5 years ago

    Hi, oh no, I just downloaded the game yesterday and pulled all setting to highest value and the neighborhood looked good, however, I did not have time to play, will try it right now.

    I do not have any CC at the moment and did not tweak anything, I will play now and see how it goes. If I run into issues I will open a ticket with Aspire as The Sims 2 is DA GAME and nothing compares :D Sims 4 is the worst, I hate it ...

    UPDATE:

    Same here... Was able to load fine, create a family, move them in and started adjusting the lot in the built mode. After like 3 min It crashed and now I cannot enter the lot as the game crashes instantly.

    I am sooo mad! Bought it just so I could play and now nothing...

    Where do I raise a ticket with Asypre?

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    5 years ago

    @ZizzyLizzy89 , Google search for Aspyr.com. Once in their website look for Sims 2 Super Collection. Be as detailed as possible when explaining what happened. The more tickets people open, hopefully the game will be fixed. Aspyr is usually really good about answering back.

  • amitchell326's avatar
    amitchell326
    5 years ago

    Macbook Air M1 2020

    macOS Big Sur version 11.1

    8 cores

    Memory 16GB

    Let me know if you need more info -- thank you!

  • Akuavi3's avatar
    Akuavi3
    5 years ago

    MacOS Big Sur

    version 11.1

    MacBook Air (M1, 2020)

    Memory: 8GB

    Thanks!

  • cmdowsla's avatar
    cmdowsla
    5 years ago

    I am having the same issue, Sims 2 crashes almost immediately after entering a household. 

    Macbook Air

    Apple M1 chip

    macOS Big Sur 11.1

    8 cores

    8 GB memory

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