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Anonymous's avatar
Anonymous
10 years ago
Approved

Re: The Sims 3 for Mobile

We have just purchased 'The Sims 3 Ambitions' for our iPad and something seems to have gone wrong with the installation.
The left 3 inches of the screen are black, almost as if the display has been shifted to the right by those 3 inches.
As a result the on screen buttons cannot be used.
Also, I have been charged twice for this game now as I uninstalled it to see if that would sort it out.
I have updated the software on the iPad but this has not helped. Please can you suggest something,

Many thanks,

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Hi @IainM0870

    you should not be charged twice just because you redownloaded. I would contact the iTunes store for a refund.

    Can't really help with your issue but I moved your thread to the proper thread.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    Thank you very much.

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