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Re: The Sims Medieval not launching

@Kracken_Pants To start off, The Sims Medieval Launcher (SMLauncher.exe and SimsMedievalLauncher.exe) does not work for Origin installations; the game is launched directly through TSM.exe.

To delete Origin cache, please follow the steps described on this page: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

To delete The Sims Medieval cache, please go to Documents\Electronic Arts\The Sims Medieval\ and delete the following files:

  • CASPartCache.package
  • compositorCache.package
  • simCompositorCache.package

Then, try (re)installing DirectX 9 from Microsoft's website, using these instructions, and restart your PC.

If the game still doesn't run, please send a dxdiag to this thread: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ 

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