mate54
4 years agoHero+
Re: The Sims Medieval not launching
@Kracken_Pants To start off, The Sims Medieval Launcher (SMLauncher.exe and SimsMedievalLauncher.exe) does not work for Origin installations; the game is launched directly through TSM.exe.
To delete Origin cache, please follow the steps described on this page: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
To delete The Sims Medieval cache, please go to Documents\Electronic Arts\The Sims Medieval\ and delete the following files:
- CASPartCache.package
- compositorCache.package
- simCompositorCache.package
Then, try (re)installing DirectX 9 from Microsoft's website, using these instructions, and restart your PC.
If the game still doesn't run, please send a dxdiag to this thread: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/