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Kracken_Pants's avatar
Kracken_Pants
4 years ago
Solved

The Sims Medieval not launching

I bought the Sims Medieval two days ago. While the game and the P&N DLC seem to install fine, neither will launch. I don't get a screen, error, or anything. I get the spinning loading icon, and then ...
the sims medieval
  • Calachu's avatar
    Calachu
    3 years ago

    After some more digging I found that both Sims Medieval and The Sims 3 won’t run on your PC if you have a 12th gen or newer CPU. 

    In order to fix this issue you need to install power shell by windows. You will need to run a code before launching the sims medieval:


    echo "Launch Sims Medieval..."

    do{
    $TSM = Get-Process TSM, SMLauncher, SimsMedievalLauncher -ErrorAction SilentlyContinue
    }until($TSM)

    $Affinity=$TSM.ProcessorAffinity

    $TSM.ProcessorAffinity=1

    Start-Sleep -s 5

    $TSM.ProcessorAffinity=$Affinity

    After entering this code your game should run normally. To my understanding you need to run it before each launch. But it works!!

    i got this code from @Plasma_Ball1 

    The original code for the sims 3 is by @Miaa245  which can be found on this forum:

    https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-Alder-Lake-Intel-12th-gen-CPU/m-p/11143556#M249004 

Kracken_Pants's avatar
Kracken_Pants
4 years ago

@Tremayne4260 that didn't work. I don't get an error message from Origin. The only time I got one was when I went into the game files, found the Sims Medieval Launcher application and tried to open it from there. The error message was from that launcher, not Origin. I still followed the steps the best I could, but the game still won't load.

Unless I am not understanding what repair Origin entails. The best I could find online was deleting the Origin folders in the %ProgramData% and %AppData% folders. If you had something else in mind, would you mind specifying?

mate54's avatar
mate54
Hero+
4 years ago

@Kracken_Pants To start off, The Sims Medieval Launcher (SMLauncher.exe and SimsMedievalLauncher.exe) does not work for Origin installations; the game is launched directly through TSM.exe.

To delete Origin cache, please follow the steps described on this page: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

To delete The Sims Medieval cache, please go to Documents\Electronic Arts\The Sims Medieval\ and delete the following files:

  • CASPartCache.package
  • compositorCache.package
  • simCompositorCache.package

Then, try (re)installing DirectX 9 from Microsoft's website, using these instructions, and restart your PC.

If the game still doesn't run, please send a dxdiag to this thread: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ 

  • Kracken_Pants's avatar
    Kracken_Pants
    4 years ago

    Oddly enough, those cache packages aren't in that folder. There isn't a lot in there at all, which makes me think that it's not installing correctly. I attached photos just for reference. I did all the other steps just to be sure, but it still wouldn't launch.

    I'll do a dxdiag report and send it to that thread. Thanks for your help!

    • mate54's avatar
      mate54
      Hero+
      4 years ago
      @Kracken_Pants I guess the game couldn't even open to create a complete user folder, makes sense. Just to clarify, reinstalling DirectX 9 didn't work either?
      • Kracken_Pants's avatar
        Kracken_Pants
        4 years ago

        @mate54 nope. Installed it and rebooted the computer and still wouldn't launch. 

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