Sims 1 & 2 re release

Hi. I biught the remastered sims 1 and 2 as a bundle

sims 1 will not launch at all, it says preparing game, then quits to the app. 
sims 2 i got as far as creating a sim and it crashed 

i bought the bundle through the ea app. 
i have checked the operating compatibilty

i have uninstalled and reinstalled

my husband ( who is dar techier than i am) has tried all of the suggestions on the help forum. Issue persists