Sims 1 crashing upon launch -x64 system

Question

Hello everyone,I'm sure, but would never assume, that there are others like me excited to play The Sims Legacy collection. I bought it through Epic store, and whenever I try to run it, it looks like its about to start up, but then it immediately crashes, saying the game doesn't support x64 systems, but from everything I've looked into, it should.My laptop is certainly more than powerful enough to meet the requirements to play, so I'm not exactly keen on what is causing my issue.I've attached a screenshot of the error, and my DXDIAG to see if any community managers/fellow enthusiasts can help me get back to playing the sims. Thanks!

paetorrob12 · Answer

Likewise, I did report the error to EA: reference number: 057affad-8530-418b-9ff2-45188fd4a3ed

simplyobsessed1 · Answer

This is how I got mine to work, thanks to alxhntrx on Reddit

If the game starts loading and immediately crashes, you may need to update your Microsoft Visual C++, this has solved the issue for a lot of my friends.
Go here:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version
Scroll down to "Latest Microsoft Visual C++ Redistributable Version" and install the X86 version (most likely culprit) you may also need to install the X64 version, but only 1 person I know needed to do this so far.

mattyzhk · Answer

Hi, could you do a more in depth tutorial about to do it i don't wanna make the game worse than it is. Like where to install it and things like that i really want my game to work.

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Sims 1 crashing upon launch -x64 system

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