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Castigavi's avatar
Castigavi
Seasoned Novice
4 hours ago
Solved

Sims 1 Legacy crash after showing loading screen

I bought The Sims 1 Legacy yesterday and it worked the first time I opened it. Played a bit and made a few changes in the neighbourhood to write about differences online, then decided to reinstall it so I get a fresh neighbourhood to start some actual gaming...

... Except now every time I open the game, it runs, shows The Sims logo with loading texts on the bottom of the screen, and then when it is meant to show the neighbourhood section it  just crashes without any information. What should I do now? I don't want a refund but I will have to do that if I cannot make the game run before the 24 hours pass.

  • Just as I wrote this I think I found the solution to the problem. Somehow my neighbourghood (UserData) got corrupted and so every time I loaded the game, it would crash as my first neighbourhood was faulty. I reinstalled the game several times but I didn't know neighbourhoods are now stored in a different location than original, so here's an important information for other Sims 1 fans:

    The game keeps your neighbourhoods in this location (with XXX being your account name):

    • C:\Users\XXX\Saved Games\Electronic Arts\The Sims 25

    If your game crashes after showing loading screen, try deleting or renaming this folder. When you launch the game, the folder will be recreated.

    ALSO one important information: it seems the game DOES recognize neighbourhoods from older The Sims 1 titles, so you can just copy over your old UserData to the The Sims 25 folder and it should work! :) I tried that with my The Sims Complete Collection neighbourhood and it works just fine.

1 Reply

  • Castigavi's avatar
    Castigavi
    Seasoned Novice
    3 hours ago

    Just as I wrote this I think I found the solution to the problem. Somehow my neighbourghood (UserData) got corrupted and so every time I loaded the game, it would crash as my first neighbourhood was faulty. I reinstalled the game several times but I didn't know neighbourhoods are now stored in a different location than original, so here's an important information for other Sims 1 fans:

    The game keeps your neighbourhoods in this location (with XXX being your account name):

    • C:\Users\XXX\Saved Games\Electronic Arts\The Sims 25

    If your game crashes after showing loading screen, try deleting or renaming this folder. When you launch the game, the folder will be recreated.

    ALSO one important information: it seems the game DOES recognize neighbourhoods from older The Sims 1 titles, so you can just copy over your old UserData to the The Sims 25 folder and it should work! :) I tried that with my The Sims Complete Collection neighbourhood and it works just fine.

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