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kfetters1992's avatar
kfetters1992
Seasoned Newcomer
2 days ago
Solved

Sims 1 Legacy Still not opening despite 2/6 update

Anyone still having issues opening sims 1 since 2/6/25 update. I am still getting this error message. Still haven’t got to play yet ughhh!
  • EA_Solaire's avatar
    EA_Solaire
    2 days ago

    Marking as solution for visibility only 

     

    Hi all,

    Can you let me know which launcher you're currently playing through- Steam, Epic or EA app, as well as provide a DxDiag and a vulkaninfo report please?

    For the vulkaninfo, click Windows key-R, enter vulkaninfo in the run box, and wait for the scan to finish (the scroll bar should stop moving).  Click anywhere in the window and click ctrl-A to highlight all the text.  Click ctrl-C to copy.  Open Notepad and ctrl-V to paste.  Save the file as vulkaninfo [your username] , upload it to a third-party filesharing site, and send a private message to me with the link.

    Please also try uninstalling the "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack" if you have this currently installed to your PC. 

    Thank you! 

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