Sims 2 Camera & snapshots don't work
I have been running Sims 2 (Ultimate Collection) on my Windows 7 laptop happily for several months without any problems. Now, all of a sudden, I am unable to take camera snapshots. I press 'C' on the...
Forum Discussion
EA_Mai
EA Staff
EA StaffHi @BiiaDen,
Sorry for the late reply, do you still have this issue?
If so, as you already reinstalled the game, I would suggest to try this, for testing purposes:
- Close the game if opened.
- Move your The Sims 2 Ultimate collection folder from Documents to another location (like your desktop).
- Open the game so it creates a new folder. Your neighbourhoods will have been reset, but don't worry, your Sims are safe in the folder you just moved.
- Try to take a snapshot now.
Does it work now, with this clean folder the game just created?
We will decide what to do next depending on the result of this test 😉
-Mai
- I do not remember exactly what I did, but I think I reinstalled the game and started again without problems. But now I have another problem with the camera. When I take a picture, my game freeze. Not always . If I recently opened the game and tried to take a picture, it works. But if I'm in the game for a while, it does not work anymore.
I have exactly the same problem but your solution didn't work. I don't know what to do anymore. I tried to re-install the game : no success.... 😞
For me it worked because I deleted all my files. This means I lost all my families and I started again. If you want the same go to Documents/EA Games and delete 'Sims 2' folder. If you do that when you open the game you will lost everything.
I did that too. snapshots still doesn't work. worse : in all neighborhood (installed by the game), none of the story pictures appear anymore.
I try re-installing the game a second time. maybe an error of intallation copying the file that manage that fonction... If only I knew what files are buging, I could replace them by files that exist on my CDs of the game.
