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Pajron21's avatar
Pajron21
Seasoned Newcomer
3 years ago
Solved

Sims 2 Complete Collection on EA App as Double Deluxe?

Hi there! Couple days ago I have downloaded the new EA App, i really like it overall but I came across a little problem, maybe it's not a problem but I still find it concerning, while looking through my library I saw that my Sims 2 Ultimate Collection has been renamed to Sims 2 Double Deluxe and I'm kinda worried I've lost all of the other expansion packs from the Ultimate Collection, does anyone know if this is just an error and I actually have all of the expansion packs and it's just the name that's wrong or the developers just messed up and gave me the wrong game after switching to EA App? 

  • @Pajron21 Hi, this is an error, it seems that the TS2 UC has not yet been migrated to the EA App and is only showing up in the users' game library because it is registered to the account. In mine it also appears as The Sims 2 Double Deluxe, but in the files directory it appears as The Sims 2 Ultimate Collection. Don't worry you haven't missed any The Sims 2 UC packs. I hope EA fixes this problem as soon as possible so I can uninstall Origin from my pc, because the EA App is giving me an error when downloading The Sims 2 and precisely because of the migration that EA has not yet made. ☹

7 Replies

  • @Pajron21 This seems to be an error on EA's part, and the game should indeed be Ultimate Collection.

  • @Pajron21 , did you have to re-install Sims 2 or did everything just transfer when you downloaded the EA App? Just wondering as many people have had different experiences with the EA App and we're trying to collect as much information for the devs as possible.

  • wallaosg's avatar
    wallaosg
    Rising Vanguard
    3 years ago

    @Pajron21 Hi, this is an error, it seems that the TS2 UC has not yet been migrated to the EA App and is only showing up in the users' game library because it is registered to the account. In mine it also appears as The Sims 2 Double Deluxe, but in the files directory it appears as The Sims 2 Ultimate Collection. Don't worry you haven't missed any The Sims 2 UC packs. I hope EA fixes this problem as soon as possible so I can uninstall Origin from my pc, because the EA App is giving me an error when downloading The Sims 2 and precisely because of the migration that EA has not yet made. ☹

  • Tremayne4260's avatar
    Tremayne4260
    Hero
    3 years ago

    @Pajron21  and everyone else. Please remember that Sims 2 is a 32 bit game and has not been updated by EA to be 64 bit. The only version of Sims 2 that is 64 bit is the Mac version that was ported and maintained by Aspyr. This is a known issue for Sims 2 and other older games and so far EA has not given any further information regarding these games.

  • Pajron21's avatar
    Pajron21
    Seasoned Newcomer
    3 years ago

    sorry for the late reply, everything has transferred after installing EA App

  • My computer did update toady and somehow the Sims 2 Ultimate Collection was uninstalled, so I went to the EA App to redownload but like you I only got the Sims 2 Double Deluxe, and when I tried to install got a error saying that it needed to Sims 2 to install. I redownloaded the EA App and still the problem remains. Does anyone know how to fix this? I am losing hope.

  • LTasare's avatar
    LTasare
    Seasoned Vanguard
    3 years ago
    @lauroonil Hello, If you can, use Origin to reinstall Sims 2 UC. Otherwise, it's hard to say whether it will be fixed. More people are having this problem that they are seeing TS2 Deluxe instead of Ultimate collection in Ea app. But I haven't yet encountered Ultimate being uninstalled on its own.

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