Forum Discussion
Henalexandre
10 years agoHero+
You can try to contact an EA Game Advisor on this page : http://help.ea.com/en/contact-us/?product=the-sims-2 If you have a product code, they may be able to add the game to your account.
If you need help to use EA Help, you can look at this thread : http://answers.ea.com/t5/Origin/HOW-TO-Contact-a-Game-Advisor-using-EA-Help-page/m-p/2817416#U2817416 😉