Forum Discussion

TeoKnowsBest's avatar
TeoKnowsBest
8 years ago
Solved

Sims 2 does not start at all - ntdll.dll crash

Hello! I recently upgraded to Windows 10, it worked before. ;c  roblem Event Name: APPCRASH Application Name: Sims2EP9.exe Application Version: 1.17.0.66 Application Timestamp: 48f12b6f Fault ...
  • TeoKnowsBest's avatar
    TeoKnowsBest
    8 years ago
    Hello! I finally fixed my issues. I'll say exactly what I did to fix it.

    First of all, I reinstalled my drivers, but that wasn't the problem. The thing is, Sims 2 has a compatibility issue with nVidia drivers. All I had to do was to run the program with my Intel driver and set up the compatibility settings to Windows XP Service Pack 3. It works perfectly now! Thank you for your help!
TeoKnowsBest's avatar
TeoKnowsBest
8 years ago

Hey! The file checker report said: 

Windows Resource Protection did not find any integrity violations.
 
So, no files are corrupted.
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @TeoKnowsBest,

I was asking @EA_Mage if she had any further ideas for this and she told me you already found a fix, reinstalling GeForce Experience and your drivers :D

Glad to hear that! Let us know if you have any more questions 🙂
-Mai

  • TeoKnowsBest's avatar
    TeoKnowsBest
    8 years ago
    Hello! I finally fixed my issues. I'll say exactly what I did to fix it.

    First of all, I reinstalled my drivers, but that wasn't the problem. The thing is, Sims 2 has a compatibility issue with nVidia drivers. All I had to do was to run the program with my Intel driver and set up the compatibility settings to Windows XP Service Pack 3. It works perfectly now! Thank you for your help!
    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      8 years ago
      Hi @TeoKnowsBest,

      Thanks for sharing your solution, might help someone else in the future if they find this thread 🙂

      Hope you are enjoying going back to The Sims 2!
      -Mai

About The Sims Franchise Discussion

Discuss The Sims Medieval, classic The Sims titles, and speculate on the future of the franchise, including Project Rene.7,508 PostsLatest Activity: 6 hours ago