4 years ago
Sims 2 Error
So, I downloaded the Double Deluxe Sims 2 game and have followed all the instructions to a tee. Now, when I try to play the game I get an error that says, "Failed to enumerate and DirectX 9 compatibl...
@Ra1nbowBlend Please attach your dxdiag: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Also, send your Sims 2 config log; it should be a file named similar to [DESKTOP NAME]-config-log.txt located in Documents\EA Games\The Sims 2\Logs\.
@Ra1nbowBlend , did you install the game from a website or a disk? If you installed the game from a website, that is probably a pirated copy and will not work properly at all after a while. While we understand the game is no longer sold on Origin or digitally (except for the Mac version), the only legal way to play the game currently is to find copies of the disks either on Amazon, E-Bay, game stores that sell used games or thrift shops. You will also need an external disk drive if your computer does not have one.