Forum Discussion

11 years ago

Solved

Sims 2 Origin Code won't work

I am wanting to redeem my serial code on origin for Sims 2 but every time I enter it, it says 'the product code you entered is invalid'. How can I solve this because I really love my Sims game and w...

EA_Nils
9 years ago
@FallingStar8885 @MirandaLegend Hi,

There was a temporary offer that is unfortunately no longer available.

I have unresolved the previous post and will instead mark this one as solution, to avoid confusion for anyone stumbling upon this thread now.

Thank you for your understanding.

Cheers,

Nils

EveyOnline

11 years ago

Hi! Have you tried it without the - between it? All in capslock?

ailidhhh

11 years ago

Yeah, tried it with and without the - and in caps and not in caps

Anonymous
11 years ago
I am also having this problem and my advisor hasn't resolved the issue. They have provided new product codes and when I use them it says it has already been used.
- ailidhhh
  11 years ago
  Ah right. So have you managed to get anything to work?
EA_Nils
Community Admin
11 years ago
@Gmuhl @ailidhhh

Hi,

We just updated the article here, check it out to see what you have to do in order to get the Sims 2 Ultimate Collection: http://help.ea.com/en/article/how-to-get-the-sims-2-ultimate-collection/

Cheers,

Nils
- Anonymous
  11 years ago
  I am not using the Ultimate Collection code - I lost my disc for Sims 2 Apartment Life and have the original product code from the booklet (I was the first and only user for it), but it says it is invalid. I was able to activate it initially, but now it won't redeem in Origins and allow me to download. I want to install it on my laptop now that my old hard drive has failed. How can I redeem it and be able to play it?
- Anonymous
  9 years ago
  Unfortunately your link doesn't work. Do you have another? Or any or tips for those of us who are having this problem?
  - EA_Nils
    Community Admin
    9 years ago
    @FallingStar8885 @MirandaLegend Hi,
    
    There was a temporary offer that is unfortunately no longer available.
    
    I have unresolved the previous post and will instead mark this one as solution, to avoid confusion for anyone stumbling upon this thread now.
    
    Thank you for your understanding.
    
    Cheers,
    
    Nils
- Anonymous
  8 years ago
  The page is no longer available.
  
  Spoiler
  
  Spoiler
  ☹️
  - EA_Mai
    EA Staff
    8 years ago
    Hi @TheSims0978,
    
    That's because the promotion finished a few years ago, and the option to get The Sims 2 Ultimate Collection for free is no longer available ☹️
    
    -Mai