Sims 2 Ultimate Collection not starting up

Question

Hi so&nbsp;I have had my sims 2 ultimate collection game for quite a while now but around a year ago when the new EA app was launched and replaced origin it just stopped working completely. It just would not start up again at all. I have tried reinstalling the game, fixing the game through the EA app, reinstalling the graphics rules maker, deleting all mods but nothing seems to work at all.I quite literally just click the game in my library to launch and it looks like its about to launch, the EA app disappears, and then immediately I can tell nothing actually happens and that's it.I am really puzzled and have no idea where to even begin.

mate54 · Answer

@mikolajpatyna&nbsp;The most common cause for this is the corrupted cache file that prevents the game from opening. Please go to Documents\EA Games\The Sims 2 Ultimate Collection\ and delete Groups.cache and Accessory.cache files.

If this does not help, please take out&nbsp;The Sims 2 Ultimate Collection folder from Documents\EA Games\ and try launching the game to see if it will generate a fresh user folder.

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Sims 2 Ultimate Collection not starting up

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