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Urfbownder64's avatar
Urfbownder64
2 years ago
Solved

Some Origin games not showing in EA App

I've noticed a few games from Origin are not showing in my EA App profile. I've noticed at least 2 so far: The Sims Medieval + Expansion Alice: Madness Returns Haven't done a side-by-side compari...
  • mate54's avatar
    mate54
    2 years ago
    @Urfbownder64 EA is aware of the issues with The Sims Medieval; I'm sorry I can't offer more help with that. Hopefully, EA App lets you launch it when it's installed.

    As for Alice: Madness Returns, I recommend contacting live chat to check that out. If you have any proof of purchase for that game, it could be useful to have it on hand.

    https://help.ea.com/contact-us
Urfbownder64's avatar
Urfbownder64
2 years ago

Just an update, still nothing changed.


On a side note, I'd love to open Origin and the EA App side-by-side to verify if any other games are missing, but when I reinstalled the EA App, it uninstalled Origin. Really don't feel like installing Origin again, and I'm pretty sure it won't let me have both open at the same time.

At the very least, I remember things acting all stupid if I switch from one to the other in the past.

mate54's avatar
mate54
Hero+
2 years ago
@Urfbownder64 EA is aware of the issues with The Sims Medieval; I'm sorry I can't offer more help with that. Hopefully, EA App lets you launch it when it's installed.

As for Alice: Madness Returns, I recommend contacting live chat to check that out. If you have any proof of purchase for that game, it could be useful to have it on hand.

https://help.ea.com/contact-us
  • Urfbownder64's avatar
    Urfbownder64
    2 years ago

    The Sims Medieval is showing up now. Huzzah.

    Simcity(2013) now keeps disappearing and reappearing from my account.

    But Alice Returns still doesn't recognize I own it.

    I found that I still had Alice Returns installed(forgot I had done that), but I cannot play it because it says Origin isn't installed..

    Well...since EA has FORCED us to use their glitchy EA App, I guess I just can't play the game again. It "requires" Origin, but you can find it in the store through the EA App, so that makes no sense...

    Overall I'm just getting extremely frustrated with this debacle.

    Don't force people to use a different program to play your games if you cannot ensure we can actually play the games we own...

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