I just got off the online chat with EA admins
1st chat round from this morning I was told
1) Uninstall Sims2 and its expansions from your PC, totally.
2)Reinstall Sims2 on your PC and patch it.
3)Play Sims2 on your PC for a while. (this would automatically update the game)
4) Then install the expansions on the PC>
PS- step 2 is really not necessary!
(if you feel the need to patch🙂
http://help.ea.com/article/RN182
when that didn't work I went back for chat 2 and was told
We recommend running your game in Windows XP Compatibility Mode, for this please follow the steps listed below: -
1. Right-click the game's shortcut available on your Desktop and choose Properties.
2. In the Properties Panel, click the Compatibility tab.
3. Place a check in the Compatibility Mode checkbox.
4. Select Windows XP (Service Pack 2/3) in the drop down list.
5. Click Apply and then Ok to save your changes.
I tried this with service pack 2 and then 3.. didn't work.
I asked why it seemed to work for some ppl and not for others and was told
"Yes, as the game is not tested and compatible with Windows 8 so it could work however we could not assure that the game will work or not."
"However you may try to disable the UAC of your system:
Navigate to the desktop.
Hold down the Windows key and press R. (This will open the Run dialogue.)
Type "msconfig" and press Enter.
In System Configuration, select the Tools tab.
Select "Change UAC Settings" and click the Launch button.
Pull the level to the down position "Never notify" and click the OK button.
Restart when prompted.
Provide the customer with this article and instruct them to reactivate UAC after troubleshooting is complete."
(I have not tried this yet!)
I asked at this point if he knew if EA would maybe try and fix this issue, I got this response:
"I'm afraid however there is no such information on as there would be something done for the games to get compatible with windows 8 as it is a pretty old game. However our developers would surely look into it and lets see what we could do in future."
I don't care if it's a "pretty old game" some games that are older I'd love to get my hands on! If its a good game why shouldn't it be looked at?!
I'm so sad and I miss my sims 2!
Good luck to everyone whos having issue!!