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Anonymous's avatar
Anonymous
8 years ago
Solved

The Sims 2 ultimate collection origin wont launch. (Windows 10)

Hi! So got The Sims 2 ultimate collection to my origin account today. The problem is that the game won´t launch it just crashes. I have windows 10. Someone who can help me?
  • Anonymous's avatar
    Anonymous
    8 years ago
    Thank you so much for your answer!

    I had tried all that before but it didn't work, but then I updated my drivers and now it works 🙂

    So happy that I can play The Sims 2 again! 🙂

Anonymous's avatar
Anonymous
8 years ago
Thank you so much for your answer!

I had tried all that before but it didn't work, but then I updated my drivers and now it works 🙂

So happy that I can play The Sims 2 again! 🙂

AbC5595a3631899's avatar
AbC5595a3631899
7 years ago
@niback1992 may I ask how you updated your drivers, windows 10 confuses me can't find anything (used to windows xp urgh)
  • Tremayne4260's avatar
    Tremayne4260
    Hero
    7 years ago

    @AbC5595a3631899 , you'd have to find out what make and model your Graphics card is and check the manufacturer's website for updated drivers. Once you download it, you'd need to follow the instructions from the site on how to install them.

    • AbC5595a3631899's avatar
      AbC5595a3631899
      7 years ago

      thank you 🙂 but where do I find the cards on win 10? can't find anything with this new pc, used to do all on my own on XP lol now stuck!!

      • AbC5595a3631899's avatar
        AbC5595a3631899
        7 years ago
        @AbC5595a3631899 AND ALSO I figured out there is a trojan in one of our dowonload files from ORIGIN, it's in the sims2ep9.exe (not in our pc) and it is called: tr/crypt.xpack.gen3 and it's in THEIR file (ORIGIN) not our pc so that crashes the game all the time. I tried getting rid of it but if you delete that program the game doesn't work anymore than it did before... so the problem is at the root... Installed the game last night, worked totally well and this morning, the game is still here but it won,t start and says it's not installed. so.... what can I do about that??? it's an origin file that's corrupted not my pc!

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