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@BubsBunny92 , this sometimes happens with all games. However, I'd like for you to try the following as some times the game can't find what's its looking for and this is an easy fix.
Locate your Sims 2 folder (found Documents > EA Games > Sims 2). If you play Sims 3 and/or 4, there will be another folder called "Electronic Arts". Please ignore this folder. Move your Sims 2 folder to your Desktop. Do not copy and paste this folder or create a shortcut. Actually move the folder to the Desktop. This will reset the game to a vanilla state with no saved games, CC or mods present. Those will be safe on your Desktop for now. Start up the game to allow for a new folder to generate. If the game starts up ok, then play for about an hour or so to insure that no other issues are present at this time. You can save if you wish.
Please let me know if this solves this issue for you and if you need help to transfer your saves, CC and mods back into the game.
Thanks for your help, really appreciate it. However this has not worked. I have no idea what has happened. I even completely uninstalled then re-installed as I originally had this through Origin but still no luck. It just keeps crashing. I've looked up a number of ways to try to fix but no luck as yet.
- Tremayne42605 years agoHero
@BubsBunny92 , did you apply Graphics Rule Maker so that the game recognizes your graphics card? That is usually what causes the game to crash. You didn't say exactly what you had tried to get the game to run except uninstalling and reinstalling the game. 🙂
- 5 years ago
I have uninstalled and reinstalled, changed the compatibility to run in XP mode, increased the memory, downloaded the 4GB patch and now done the graphics ruler as the last thing. When I did this, I got the attached message so have no idea what that means. Appreciate your help though 🙂
- Tremayne42605 years agoHero
@BubsBunny92 , I have seen videos on YouTube that cover this topic as well as how to properly update the game. I did a Google search to try to get more instructions on how to fix the DirectX error which can usually be fixed by Graphics Rule Maker. I think what needs to be done next is to increase the resolution that the game can play in so you can play in full screen mode. I have seen fixes for the DirectX error to force the game into Windowed mode, but I'm not sure you want to play that way.
Let me know how to proceed and I'll find the instructions on what to do next.